Financial Aid

We want to make sure all patients have access to the quality healthcare services of Ohio State University Medical Center, and we are committed to working with you and your family to obtain appropriate financial assistance. We’re here to help.

Please let us know if you do not have health insurance or cannot pay your bill in full. We encourage you to contact our Office of Financial Counseling, where staff members are trained to assist you in determining whether you might qualify for an assistance program (the most common programs are listed below).

Our financial counselors can help you complete applications for government-sponsored programs, describe other financial assistance programs that can help offset costs, or structure workable payment plans for required medical treatment if you meet certain financial criteria. These options include helping you:


  • Apply for the Ohio Hospital Care Assurance Program (HCAP): for Ohio residents who are not currently receiving Medicaid benefits and whose personal or family income is at or below federal poverty income guidelines, hospital care will be provided free of charge.
  • Apply for Medicaid
  • Other federal/state assistance programs
  • Establish a payment plan

Other Assistance: In addition to the HCAP program, Ohio State University Medical Center offers additional sliding scale assistance based on Federal Poverty Guidelines.

To help determine the appropriate assistance programs for which you may qualify, you will need to provide details about your job, income, resources, insurance coverage, family size and other information. We realize some of these details may be of a sensitive nature, but it is necessary that you provide them to enable us to help you. We are committed to respecting you and your privacy during this process.

If you are uninsured but do not qualify for Medicaid or other assistance programs, you will still receive a discount on medically necessary hospital charges. Patients with insurance who receive medically necessary services that are not covered by their insurance may also be eligible for this discount.

If you are interested in learning more about these programs, please contact the Financial Counseling Department at 614-293-0860 between 8 a.m. and 5 p.m. weekdays. A financial counselor can assist you with the application process. You will be screened for all Medicaid programs as well as HCAP and charity. If you appear to be eligible for Medicaid, one of our Medicaid vendors will help you complete the application and assist you through this process with no additional charge to you. To directly apply for financial assistance, please complete an online Financial Assistance Application:

Financial Assistance Application (English)

Financial Assistance Application (Spanish)

Financial Assistance Application (Somali)

Services not covered by financial assistance programs
• Physician fees
• Transportation fees
• Dental services
• Medically unnecessary services
• Prescriptions
• Durable Medical Equipment

Franklin County’s not-for-profit hospitals have each adopted billing and collection policies
appropriate to their patients, communities and circumstances. View a PDF of the principles
adopted by the Board of Directors of the Central Ohio Hospital Council.


The Ohio State University Comprehensive Cancer Center – Arthur G. James Cancer Hospital and Richard J. Solove Research Institute (OSUCCC – James) 460 W. 10th Avenue, Columbus, OH 43210 Phone: 1-800-293-5066 | Email: